Jack has been with Farm Credit Services for over 25 years. He started his career as a Loan Officer for Farm Credit Services of Mid-Michigan in 1986. Since that time, he has held several positions in Farm Credit Services Associations in Michigan and southern California including Loan Officer, Branch Manager, Manager of Credit Processing, Director of Audit, Director of Information Services, Sr. Vice President of Customer Support Systems, and Sr. VP/Executive Director Joint Association Technology Development unit. He now serves as the Executive Vice President of Customer Delivery.

As the Executive Vice President of Customer Delivery, Jack plans, organizes, and directs the organization's marketplace performance in support of its mission, strategic and business plan objectives. He develops and provides guidance for the implementation of all sales and marketing programs and is responsible for retail field operations, which include product and service delivery across all market segments. He is also responsible for achieving a high level of customer satisfaction.

Jack is a graduate of Michigan State University with a degree in Agriculture with additional specialty work in process management. He currently serves on the Michigan FFA Foundation Board of Directors and is a recent past member of the Board of Directors of the MSU College of Agriculture and Natural Resources Alumni Association.