As a leading provider of crop production risk management, we take great pride in offering you the highest quality insurance products from the most reputable companies in the marketplace. We also take great pride in providing you with highly-trained, dedicated team members to help you access the products you need, and are continuously exploring options to be the most effective and efficient in delivering services to our customers.
With this in mind, we have designed our new Express Policy team to work with dedicated accounts from centralized locations throughout our territory. Using the advantages of technology, these customers will be served by a specialized team equipped to assist customers with policy renewals and/or changes, and collect all necessary information in an efficient, customer selected way.
As was done previously, policy documents will be mailed to customers well in advance of the due dates to provide ample time to review and complete them before returning them to the Express Policy team.
Additionally, some crop insurance documents are now available through GreenStone’s web-based customer portal, My Access (see information below). To fully benefit from the resources and technology available to you, all customers are encouraged to enroll in My Access, not only allowing access to documents, but also secure communication and document exchange with GreenStone team members.
All customers transitioning to the Express Policy team have received notification from your crop insurance specialist. If you are interested in this express process, or learning more about the benefits of My Access, please reach out to your crop insurance specialist.
Express Policy team is available through these methods:
• Phone: 844-675-0490• Email: firstname.lastname@example.org
• Phone: 800-657-5702• Email: email@example.com
My Access login: www.greenstonefcs.com
My Access Provides 24/7 Access To Your Accounts Continual enhancements to our secure web-based My Access system allows our customers easy access to a variety of online tools granting you the control you would like over your important GreenStone documents.
Important features of My Access include:
• Online Banking and Account Management
• Secure Communication and Document Sharing
• Access to Statements and Bills
• Customized Alerts and Communication Preferences
• Submit and Manage Country Living Online Loan Applications
Crop Insurance in My Access New My Access updates allow customers to review, send and receive crop insurance documents electronically. In addition to communicating with your GreenStone crop insurance specialist, My Access provides the ability to save your important crop insurance documents for your records. Future enhancements will provide customers with access to additional forms and reports; today customers can receive the following online:
• Schedule of Insurance
• Confirmation of Coverage
Additional system updates will be shared with customers as more information becomes available.
Enrolling in My Access Using your email address, enroll at www.greenstonefcs.com . To unlock all features with My Access, connect to your customer account using:Personal information, such as:
• Social Security Number
• Date of Birth
• Tax ID number
• Customer Identification number
Additional Information, such as:
• Loan number and loan balance
• Crop Insurance policy number and premium
• Passphrase, provided by GreenStone
For more information and to enroll in My Access, visit www.greenstonefcs.com
To check out the entire Crop Insurance article, visit https://issuu.com/greenstonefcs/docs/gs_partners_summer_18_web/37