Behind the Scenes
10/15/2018
Building Infrastructure Line Art

Within the GreenStone Information Systems department is a team of individuals dedicated to the development and maintenance of the systems used by our customers, including MyAccess, our website and online loan requests. Here are two of the individuals dedicated to making sure our customers have a positive online experience with us.

 

GreenStone employee Matthew Rigdon

Matthew Rigdon
Application Developer
Years of Service: 1.5
East Lansing, Michigan

What do you enjoy most about your role at GreenStone?
I enjoy having the opportunity to work on and improve software that impacts both our staff and customers. Each additional feature we build or change is meant to improve the overall experience for everyone. It is not hard to stay motivated to deliver quality when you know that your day-to-day work affects so many people.

What changes have been incorporated in your role to meet evolving customer needs?
With technology constantly evolving, we do our best to stay cutting edge with our software and the features that we offer our staff and customers. To ensure we are meeting everyone’s needs, a lot of what we build and improve on comes as direct feedback from staff and users. We use their feedback to build meaningful additions and updates to our websites and software.  

What do you enjoy doing in your free time?
I have a wide range of hobbies spanning from weight lifting, to running, reading, and spending time with my wife, family, and friends. I also like to get outdoors whenever possible. There is nothing else like going for a hike in the wilderness!

 

GreenStone employee Teresa WinacoffTeresa Winacoff
Information Technology Manager
Years of Service: 14
Location East Lansing, Michigan

What do you enjoy most about your role at GreenStone?
I enjoy collaborating with GreenStone and other Farm Credit associations to develop an online system (My Access) that meets our external customer and internal customer needs. Our goal is to provide easy access to tools and information our customers find beneficial.

What changes have been incorporated in your role to meet evolving customer needs?
My role works closely with branch staff and staff from our partner Farm Credit associations to incorporate feedback received from customers and branch staff. The feedback is discussed as a team where we brainstorm ways to improve our application or add new components being requested.

What do you enjoy doing in your free time?
Most of my free time is currently spent working on my kitchen and planning the next step of how I would like to remodel the space, spending time with my significant other, family and friends.  I also enjoy physical fitness activities, working out, 5Ks and obstacle runs. I have completed many events with friends, family and co-workers. I also like to garden in the warmer months.

Link to full behind the scenes article: https://issuu.com/greenstonefcs/docs/partners_fall_18web/20

 



Get the Latest Partners Articles!


Subscribe via RSS to receive notifications.

Subscribe with RSS