Privacy & Security
GreenStone is concerned about helping its customers protect themselves from computer viruses, fraud, and identity theft in today’s world of electronic communications. GreenStone protects all personal information you communicate to use for such activities as creating a MyAccess login, initiating our online banking or applying for a loan by using current internet security standards of encryption, TLS. TLS stands for “Transport Security Layer,” and ensures your information is encrypted in transit to prevent unauthorized access.
GreenStone will never ask you in an email message to update your confidential information or to provide a PIN, account number, social security number, password, or other similar information. We advise our customers never to respond to any email that asks for such information, even if it appears to be from GreenStone or another financial institution. If you suspect that any fraud has occurred in connection with your GreenStone accounts, please let us know immediately, by telephone or email, so that we can assist you in resolving the matter. Send reports via email to firstname.lastname@example.org or call 855-895-2761.