Within the GreenStone Information Systems department is a team of individuals dedicated to the development and maintenance of the systems used by our customers, including MyAccess, our website and online loan requests. Here is one of the individuals dedicated to making sure our customers have a positive online experience with us.
Teresa Winacoff
Information Technology Manager
Years of Service: 14
Location East Lansing, Michigan
What do you enjoy most about your role at GreenStone?
I enjoy collaborating with GreenStone and other Farm Credit associations to develop an online system (My Access) that meets our external customer and internal customer needs. Our goal is to provide easy access to tools and information our customers find beneficial.
What changes have been incorporated in your role to meet evolving customer needs?
My role works closely with branch staff and staff from our partner Farm Credit associations to incorporate feedback received from customers and branch staff. The feedback is discussed as a team where we brainstorm ways to improve our application or add new components being requested.
What do you enjoy doing in your free time?
Most of my free time is currently spent working on my kitchen and planning the next step of how I would like to remodel the space, spending time with my significant other, family and friends. I also enjoy physical fitness activities, working out, 5Ks and obstacle runs. I have completed many events with friends, family and co-workers. I also like to garden in the warmer months.
Link to full behind the scenes article: https://issuu.com/greenstonefcs/docs/partners_fall_18web/20
