The GreenStone Story: Local in Service-Global in Reach
4/15/2019
United States in green with white dots.

With 36 local branch offices throughout Michigan and northeast Wisconsin it can feel like GreenStone’s impact is limited to our local communities. And while serving local communities and providing relationship-based service to our members is fundamental to our mission, we are also a part of a much larger organization through the national Farm Credit System.

As a member of the Farm Credit System, we often join forces with colleagues around the country on issues and initiatives important to agriculture and rural America. These efforts include visiting with legislators in Washington, D.C. to discuss rules and regulations affecting our customers or the System at large. It also includes collaborating across associations to provide the most innovative and effective products and services to all Farm Credit customers. 

For GreenStone, that collaboration starts with our team of technology experts working together to support nine Farm Credit associations with information technology services. Supplying these services to other associations allows GreenStone to continue to develop and deliver leading-edge technology services to our customers and within the infrastructure of our own association. 

“The collaboration through CentRIC Technology Collaboration (CTC) allows the other associations access to a larger information technology operation, providing stronger support and resources than they could achieve on their own,” says Steve Junglas, Chief Information Officer for GreenStone Farm Credit Services. “We benefit by reinforcing our position as a technology leader within the Farm Credit System with an increased economy of scale.”

In addition to our collaborative efforts in technology, GreenStone works across the System to share insights and knowledge in several other areas. These efforts take place through formal working groups or large-scale learning and development programs. Through our unique working relationships with other Farm Credits, we are able to bring the best products and services to our local customers. 

“We continue to develop the portfolio of services we offer through CTC to include more services and to provide resources to more associations,” Steve says. “It is encouraging that other associations are interested in tapping into the resources our members are receiving every day.”

GreenStone’s online tools and resources, such as My Access and online loan requests, are some of the features other associations have helped to strategize and now have access to through CTC. Information technology development and programming to support internal functions can also be obtained through the arrangement. 

Member Access:

If you are a current GreenStone member and want to take advantage of the many resources available through My Access, you can create your own secure account today on our website at www.greenstonefcs.com.

My Access is a single, secure login you can use to open the door to a variety of communication tools to make accessing your account and working with lender seamless. Here are a few of the resources available through My Access:

File Exchange: Utilize two-way communication and send documents securely between you and your GreenStone staff.
My Documents: View and download specific documents GreenStone has securely stored, and access and print bills and statements.
My Alerts: Take control and establish custom alerts to be sent to any email or mobile phone number you desire.
Online Banking: Allows you to manage your accounts 24 hours a day, view account history, details and drafts, transfer funds, and schedule payments. In addition, you can access your information and remotely deposit checks through our convenient app, available in the App and Google Play stores.
Online Loan Request: Apply online for your country living financing with our simple and convenient loan request.
My Profile: Easily manage your email address, password, security questions, authentication image and phrase, and sign up for paperless bills and statements.

If you would like more information on the technology services available to GreenStone members, take a look online, www.greenstonefcs.com, or ask your local GreenStone branch team!

 

Link to full article: here



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